"Trading Standards Approved Trader"

PHOTOCOPIER REPAIRS CRAWLEY SUSSEX AND SURREY

We are a small independent photocopier supplier who offer's on-site copier support,  we will maintain equipment purchased elsewhere, we offer workshop repairs.

We do not offer gimmicks like no fix no fee, but we will provide an efficient service at competitive prices.

Contact us on the number below to discuss your servicing requirements.

CONTACT US 01293 537827

We offer a photocopier / copier repair / service in Crawley

• All our engineers are trained by the manufacturer. Each engineer attends manufacturers recognised training courses, junior engineers are college trained, our senior engineers all have in excess of 10 years experience.

• We only use genuine consumables. Compatible toners cause laser print engine contamination, this results in poor copy quality, dirty machines and a dirty environment, which is a health risk.

• All our business is based within 15 miles of Crawley. We know of local supplier's that maintain equipment in the Midlands, should your urgent call require the services of an engineer who is in Birmingham or a part currently being carried on this engineers car how long will it take for him to drive to you? Also if you are in Birmingham and you place a call how long will it take for an engineer to arrive, 4 hours on a good day, and that's if he can respond immediately.

• The products that we sell are chosen for their technical merits. For instance we would recommend a Samsung multifunction over a Brother machine due to their ease of maintenance, to clear a printer jam in the Brother it will take an experienced engineer at least an hour the Samsung can be cleared in 5 minutes when labour rates cost £66.00 per hour this is a large saving.

• We do not offer "No fix, no fee" gimmicks what we will do is attend your site at a rate of £17.50 + vat callout fee plus £33.00 per half hour labour if we feel that the repair is uneconomic we will assess & quote for the repair, you can then decide whether it is economical to repair a machine. We will offer advice on what alternative's (new & refurbished) that we would recommend. We will then credit this against a replacement should you wish to purchase a new machine from ourselves. See our case histories.

• Priority callout We choose to prioritise our calls, if your call relates to a PM (Preventative Maintenance) light showing, we will book a call at a convenient time to you (when the machine is used the least) so as to reduce disruption.

• Machine out of action If the call relates to a breakdown (machine out of action) during an important job we will endeavour to respond ASAP. Our current fastest response time is 15 minutes.

• 4 hour call out we do not offer unrealisable guaranteed call out response times, most suppliers that do, have to use very junior trainee engineers as a first response. The engineer who arrives at the initial call will generally be the engineer who completes it.

• Maintenance agreements can be arranged from 0.5p per copy, this includes unlimited telephone support

• Time and Materials Call are charged at £17.50 Callout plus £33.00 per half Hour, workshop labour is still charged at £40.00 per hour.

CONTACT US 01293 537827

We repair MURATEC, SAMSUNG, CANON, RICOH, PANASONIC, INFOTEC, ELMEG, REX ROTARY, NASHUATEC, GESTETNER, LANIER photocopiers / copiers  We fix photocopiers, copiers, multifunction, black & white & colour copiers. We mend A4 & A3 photocopiers, copiers & multifunction machines. If you have a fault or faulty photocopier / copier we can fix it.If you have a jam in your photocopier / copier we can repair it.Does your photocopier keep jamming we can mend it.Do you suffer from misfeeds in your photocopier / copier, we can cure them.Photocopier / copier jamming we can mend it.require toner for your photocopier / copier we can supply it! We can deliver toner for your photocopier / copier.Is your photocopier / copier asking for service, is it displaying a fault code, we can repair it! Does your copier have a maintenance light on does it require a pm service we can carryout this maintenance for you. We carry out preventative (PM) maintenance schedules in accordance with the manufacturers recommendations. We offer photocopier / copier service agreements. We offer photocopier / copier maintenance agreements agreements. We offer photocopier / copier service contracts.We offer photocopier / copier maintenance agreements.If you have a copier problem we can fix it! dirty copies, spots on copies, fault code, paper jams, jamming, service code, maintenance due, pm light on, sc320, machine dead, no power, pm due, oil can light on, wishy washy copies, feint copies, toner needed, toner light on, developer, colour copier repairs, needs a good service, bad copy quality, poor quality solids, sc code, lines on copies, adf jamming, copier repairs, photocopier repairs, colour copier repairs, colour photocopier repairs, copier maintenance agreements, photocopier maintenance agreements, service agreements, dots on copies, marks on copies, print rubbing off, circuit board fault, no fix no fee, multi-function repairs, laser printer repairs, fix laser printers, cant print to the copier, printer drivers loaded, cant scan from the copier, copier wont fax, ebay machines repaired, all in one repairs, consumables supplied, colour toner, cyan, magenta, yellow, A4, A3, wide format, black, white, paper misfeeds, jam, stuck, fix, repair, resolve, mend, collator, stack bypass, multi sheet bypass, large capacity cassette, mains, spikes,