Supplies
All our staff are CRB checked and carry ID
|
|
| |
Photocopier, Copier, Maintenance Agreements Sussex,
Surrey, Hampshire and Kent. |
Large copiers are
expensive bits of kit, maintenance agreements insure correct
operation for the life of the agreement , if you
have leased the machine for three or five years you are
responsible for maintaining the product. If you have bought
the machine outright you will want to ensure the machine
works correctly for reasonable life expectancy of at least 4
years.
The first 60,000 copies produced on the
machine are the honeymoon period, at 60,000 copies your
machine will start to require maintenance, at 120,000 copies
you will require a major service. This service could cost in
excess of a £1800 pounds and this will continue to escalate.
Example the list of parts below will be required for a major
service and will require approx 4-5 hours labour, these
parts are due for replacement at 240,000 copies.
Ricoh
Aficio MP-C4500 service parts
B2232027 -
Colour Photoconductor PCU Pack for Cyan, Magenta &
Yellow £535.00 + vat
B2232042 -
Black Photoconductor Unit PCU £149.00 + vat
B2234022 -
220v Fuser Unit £930.00 + vat
AE040065 -
Fuser Oil Supply Roller £69.00 + vat
B2236037 -
Image Transfer Belt Unit inc Transfer Belt £629.00 + vat
Prices taken
from Consumable Warehouse website
A maintenance agreement at 0.5p per
copy times 240,000 copies comes to £1200.00 + vat and you
would have been covered for any breakdown and or spare parts
required for the life of the machine.
Medium volume machines will produce on average
500,000 copies, with large machines producing over a million
copies.
With a maintenance agreement you agree
to pay a pence per copy charge for the duration of the
agreement to cover all parts and labour, a major benefit
being you will be buying the parts at trade cost. We as a
supplier are offering to supply consumables, spare parts and
labour
irrespective of the number of calls that you require at a
fixed price per copy charge.
We recommend a service agreement with a
duration of 60 months (life of the copier), but clients can
stipulate shorter durations. This can lead to problems when
the agreement ends and you try to renew it, the supplier
holds all the trump cards (other service providers will not
cover your machine without a major charge upfront) therefore
the supplier can increase your charges without worries of
you going elsewhere.
Service Agreement Pitfalls
In the current financial climate
service providers are failing daily, where does this leave
the client, most probably having to buy a new machine, but
if the machine was leased you will have to settle the
existing lease and buy a new machine. Digital Office
Solutions are a small company in control of its costs, financially stable; we operate without the
need for an overdraft, ensuring continued support for the
life the machine.
A lot of suppliers offer toner
inclusive service agreements, these may appear attractive.
The trouble with these agreements is that clients assume
that this covers their usage, whatever the coverage. Six months after
purchasing the machine they receive a letter explaining that
they are using more toner than expected. These agreements
assume 5% of a page is covered in toner (5% of a page equates
roughly to a postage stamp). At this time your cost will be
increased, the worst case we have heard of is a 400%
increase in cost per copy price and the client has 4 years
left on the agreement. Digital Office Solutions offer
maintenance agreements which exclude toner, we will agree a
toner price at the point of sale and life expectancy. If you
choose to cover the paper in toner, you do so without
effecting the maintenance agreement cost.
Do not assume service agreements are
legally binding, we recently had a call from a third party
user, enquiring about service cover for a high volume
copier, Their service provider had just informed them that
their service agreement now only covered, toner. All spare
parts and labour are now chargeable, to rub salt in the
wound they are being supplied compatible toners as well.
The only change that we have made is that we now offer a
discount for clients who pay their minimum billing by
standing order.
Our Service Agreements
Term
- Standard term 60 months, this can be altered to a
shorter term at point of sale
Minimum monthly payment - For clients whose volume
is below 5000 copies per month we will charge a monthly
charge usually £10
Cost per copy - Our cost per copy charges range
from 0.4p Black & 2.5p for colour dependent on volume.
Digital Office Solutions have chosen to become a part of
the Trading Standards approved Trader "Buy with
confidence" scheme, as part of the approval process West
Sussex Trading Standards have audited our Service
Agreements, analysed our working practice's, contacted a
cross section of our client base, to ensure that they we
operate within their guidelines.
|
|
|
Photocopier, Copier, Maintenance Agreements Sussex,
Surrey, Hampshire and Kent. |
Call 01293 537827
for Photocopier,
copier support Crawley we are a small independent office equipment
company offering the highest level of support for Canon Ricoh Konica
Minolta, Muratec, Kyocera Mita, Oki, Olivetti, Samsung and
Utax black and white and colour photocopiers copiers in
Crawley, at cost effective
pricing. |
Photocopier,
copier Crawley Support Canon Ricoh Konica Minolta, Muratec, Kyocera
Mita, Oki, Olivetti, Samsung and Utax repairs on site mobile
engineers repair fix mend faulty jam jamming misfeeds’,
supply toner , drum, pcu, fuser unit toner deliveries call engineer
service light on preventative maintenance copier service agreement
copier maintenance agreement service contract maintenance contract
problems Crawley
|
Repair
MURATEC, SAMSUNG, CANON, RICOH, PANASONIC, INFOTEC, ELMEG, REX ROTARY,
NASHUATEC, GESTETNER, LANIER photocopiers copiers Crawley.Fix photocopiers,
copiers, multifunction, black & white & colour copiers Crawley.
Mend A4 & A3
photocopiers, copiers multifunction machines Crawley.
If you have a fault or
faulty photocopier / copier in Crawley we can fix it. If you are in
Crawley and have a jam in your
photocopier / copier we can repair it. Does your photocopier in Crawley keep jamming
we can mend it. Do you suffer from misfeeds in your photocopier / copier
in Crawley,
we can cure it. Photocopier / copier jamming in Crawley we can mend it.
Require
toner for your photocopier / copier in Crawley we can supply it! We can deliver
toner for your photocopier / copier in Crawley. Is your photocopier / copier asking
for service, is it displaying a fault code in Crawley, we can repair it! Does your
copier have a maintenance light on, does it require a pm service we can
carryout this maintenance for you in Crawley. We carry out preventative PM
maintenance schedules in accordance with the manufacturers
recommendations in Crawley. We offer photocopier / copier service agreements
for photocopiers in Crawley. We
offer photocopier copier maintenance agreements agreements in Crawley. We offer
photocopier / copier service contracts in Crawley, We offer photocopier / copier
maintenance agreements in Crawley. If you have a copier problem
in Crawley we can fix it! dirty copies,
spots on copies, fault code, paper jams, jamming, service code,
maintenance due, pm light on, sc320, machine dead, no power, pm due, oil
can light on, wishy washy copies, feint copies, toner needed, toner
light on, developer, colour copier repairs, needs a good service, bad
copy quality, poor quality solids, sc code, lines on copies, adf
jamming, copier repairs, photocopier repairs, colour copier repairs,
colour photocopier repairs, copier maintenance agreements, photocopier
maintenance agreements, service agreements, dots on copies, marks on
copies, print rubbing off, circuit board fault, no fix no fee,
multi-function repairs, laser printer repairs, fix laser printers, cant
print to the copier, printer drivers loaded, cant scan from the copier,
copier wont fax, ebay machines repaired, all in one repairs, consumables
supplied, colour toner, cyan, magenta, yellow, A4, A3, wide format,
black, white, paper misfeeds, jam, stuck, fix, repair, resolve, mend,
collator, stack bypass, multi sheet bypass, large capacity cassette,
mains, spikes,
|
|
|
| |
CONTACT US |
Digital Office Solutions
Unit 5 Hyders Farm
Bonnetts Lane
Crawley
RH11 0NY
Enquiries
01293 537827
Email Us
|
SUPPORT |
is offered
Monday - Friday
9.00am - 5.30pm
We are a small
independent photocopier supplier who offer on-site copier support,
we will maintain equipment purchased elsewhere, we offer workshop
repairs.
We do not offer
gimmicks like no fix no fee, but we will provide an efficient service at
a competitive prices.
Contact us on the
number below to discuss your servicing requirements.
01293 537827
We repair MURATEC, SAMSUNG,
CANON, RICOH, PANASONIC, INFOTEC, ELMEG, REX ROTARY, NASHUATEC,
GESTETNER, LANIER photocopiers / copiers
We fix photocopiers, copiers,
multifunction, black & white & colour copiers. We mend A4 & A3
photocopiers, copiers & multifunction machines.
If you have a fault or faulty
photocopier / copier we can fix it.If you have a jam in your photocopier
/ copier we can repair it.Does your photocopier keep jamming we can mend
it.Do you suffer from misfeeds in your photocopier / copier, we can cure
them.Photocopier / copier jamming we can mend it.require toner for your
photocopier / copier we can supply it! We can deliver toner for your
photocopier / copier.Is your photocopier / copier asking for service, is
it displaying a fault code, we can repair it! Does your copier have a
maintenance light on does it require a pm service we can carryout this
maintenance for you. We carry out preventative (PM) maintenance
schedules in accordance with the manufacturers recommendations. We offer
photocopier / copier service agreements. We offer photocopier / copier
maintenance agreements agreements. We offer photocopier / copier service
contracts.We offer photocopier / copier maintenance agreements.If you
have a copier problem we can fix it!
dirty copies, spots on copies,
fault code, paper jams, jamming, service code, maintenance due, pm light
on, sc320, machine dead, no power, pm due, oil can light on, wishy washy
copies, feint copies, toner needed, toner light on, developer, colour
copier repairs, needs a good service, bad copy quality, poor quality
solids, sc code, lines on copies, adf jamming, copier repairs,
photocopier repairs, colour copier repairs, colour photocopier repairs,
copier maintenance agreements, photocopier maintenance agreements,
service agreements, dots on copies, marks on copies, print rubbing off,
circuit board fault, no fix no fee, multi-function repairs, laser
printer repairs, fix laser printers, cant print to the copier, printer
drivers loaded, cant scan from the copier, copier wont fax, ebay
machines repaired, all in one repairs, consumables supplied, colour
toner, cyan, magenta, yellow, A4, A3, wide format, black, white, paper
misfeeds, jam, stuck, fix, repair, resolve, mend, collator, stack
bypass, multi sheet bypass, large capacity cassette, mains, spikes,
|
|